Subscription Plan

Popular

Tier 3

$699

(monthly)

Step-by-Step Implementation Process

Step 1: Onboarding & Information Collection

  • Collect all essential business details:

    • Business name, address, and phone number (NAP)

    • Business hours

    • Services offered

    • Service area (if applicable)

    • Industry category

    • Business description or about section

    • Website and social media links

    • Logo and high-quality photos

    • Preferred tone/voice for messaging and reviews

    • Existing review links, CRM access, or email marketing tools (if applicable)

Step 2: Platform Selection Based on Industry

  • Select the most relevant platforms based on business type:

    • All clients: Google Business Profile, Yelp, Facebook

    • Travel-related businesses: Add TripAdvisor

    • Real estate professionals: Add Zillow or Realtor.com

    • Home service providers: Add Angi and Houzz

    • Legal professionals: Add Avvo or Martindale-Hubbell

Step 3: Claiming & Verifying Listings

  • Create or claim business listings across all selected platforms

  • Complete platform-specific verification methods (e.g., phone, email, postcard)

  • Monitor and confirm successful verification for each listing

Step 4: Listing Optimization

  • Standardize and verify NAP consistency

  • Add business hours, services, and industry categories

  • Conduct keyword research and integrate relevant keywords into profiles

  • Upload high-quality, geo-tagged images and logos

  • Optimize categories and Google Maps listing for local SEO performance

  • Publish keyword-optimized business descriptions tailored to each platform

Step 5: Review Strategy Setup

  • Implement tools to collect and manage reviews effectively:

    • Automated email and SMS review request templates or software

    • Printed or digital review cards with QR codes

    • Manual or automated post-purchase review follow-up system

    • Branded review landing page or direct link for easy access

  • Align all review materials with your business voice and branding

Step 6: Ongoing Management & Monitoring

  • Provide active review and reputation management:

    • Weekly reports of new reviews

    • Real-time alerts for negative reviews

    • Weekly or monthly review trend summaries

    • Custom, tone-consistent responses to both positive and negative reviews

    • Escalation alerts for damaging or urgent feedback

  • Maintain accurate and competitive listings:

    • Ongoing updates to listing information

    • Duplicate listing cleanup or suppression

    • Continued keyword refinement and SEO alignment

    • Google Ads presence on 3–7 top local or niche platforms (e.g., Yelp, Facebook, BBB, Angi, TripAdvisor)

    • Monthly category optimization and strategy alignment

    • Geo-tagged image updates and seasonal content refreshes

  • Enhance customer communication:

    • Setup and automation of targeted emails using Mailchimp or similar platforms

    • Integration of review and promotion workflows with marketing tools

Step 7: Deliver Completion Report & Access

  • Provide the client with:

    • Summary of platforms set up and verified

    • Login credentials (if applicable)

    • Direct links to all optimized listings and review pages

    • Samples or links to review request tools

    • Initial review and keyword performance summary

    • Recommendations for monthly support, ad strategy, and review monitoring

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